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Three Cold Calling Myths and Why They Hurt You
Ari Galper
Haven’t you noticed that the old “tried and true” cold calling techniques that were once successful in cold calling have now completely lost their effectiveness?
That’s why I’ve developed a new cold calling approach that will automatically put you ahead of the game and in a league above your competition quickly.
MYTH # 1: “Cold Calling is a Numbers Game”
When all you know is the traditional way of cold calling, selling is indeed a numbers game. Yes, you can call people over and over. You can also chase them until they listen just so that you go away.
Have you ever wondered how someone came up with the “numbers game concept?” It was really about the rejection we constantly experience when making cold calls. The boss just said to call someone else, and so we did. The idea is that if we call a hundred people a day, then we should squeeze out at least a few good leads. However, there’s a better and easier way of getting your product or service message across — all on one call.
If you simply change your cold calling approach, you’ll make fewer calls and more sales. How? By engaging in conversations. Yes, that’s right. Just talk to people…in your normal tone of voice, and without the usual sales pitch approach. When we focus on relationship rather than salesmanship, we’re calling with the anticipation of meeting someone new. We’re looking forward to a pleasant conversation to find out whether we can be of service.
The other person subtly but powerfully feels this mindset. You’re no longer meeting with defense and resistance right from the start. That will dramatically change the way people respond to your cold calls.
MYTH # 2 “Use a sales script”
People can tell when you’re reading from a script, even if you think you’re pretty good at it. There’s just nothing personal about a sales script, and people pick up on that. Being artificial immediately tags you as a typical salesperson. Therefore, if you can learn to get your message across in a different way, then you’ll eliminate the negative triggers that can lose your sale within seconds.
So once again, the best way is to begin with a conversation. Anticipate a dialogue, not a monologue. People will respond much more positively. When you allow a conversation be natural and to “breathe,” they know you’re present and listening. T hat feels good to someone who is having to “fend off” salespeople who are really just talking billboards.
MYTH # 3 “Focus on closing the sale”
Are you “going in for the kill” with your closing sale technique? If you are, you could end up killing your deal instead.
Old cold calling sales techniques do nothing more than pressure potential clients. They feel like they’re being chased. What do most people do when they feel chased? They run! They naturally want to retreat away from that pressure — and that pressure is you.
So learn to avoid the “push-pull” dynamic between you and the potential client. You’ll actually find the sales process moving forward much more naturally (and more often) than when you’re forcing things.
In this old myth, the idea is that if a sale is lost, it’s usually at the end of the sales process. The truth is that it’s often lost at the beginning of the cold call. When all you’re doing is going for a sale, the other person can sense it, no matter how well you think it’s camouflaged. When someone senses this sales pressure, “The Wall” goes up and the defenses come out. So stay away from focusing on making the sale. Rather, your goal is always to discover whether you and your potential clients are a good fit.
I can’t tell you how useful these new ideas have been in my own life, and in the lives of hundreds of others who have tried it. It’s not always easy to shed the old cold calling myths. Nevertheless, it’s worth it. With a little practice, you’ll come to a place of actually enjoying your cold calls and getting better results.
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jeffrey_lavine
7 months ago
2 comments
I've been selling for over 20 years. I have found that "closing" the sale is really anti-climatic. Its just paperwork and playing with finance people. If you have built a good business relationship, helped your prospect solve a business problem, provided upfront support, and made yourself and your company a valued asset, the order is almost inevitable.
dengelking
7 months ago
16 comments
I was shocked that so many companies still teach these old methods to their sales people. While investigating opportunities with companies such as George S May and some large account management companies I found that they require one to memorize outdated scripts as a condition of employment. Consequently, they have an attrition rate of over 80%. A good example of the Peter Principle. Senior sales people do a good job of developing their presentation over years of trial and error. They do just good enough to get promoted to management or a training position not realizing that the science of sales has out paced their old techniques. Therefor, they are ineffective in their new positions and upper management wonders why someone that is a success at selling can't develop a mass of talented reps.
smile
10 months ago
232 comments
Dialogue has been my best friend. I am able to share great rapport will all my clients. I do keep notes on things like, when they are going on vacation so that when I speak to them next I can ask how it went.
lou_oliveri
10 months ago
4 comments
Excellent points. The customer needs to be relaxed and can only be so when you come in relaxed. High pressure doesn't work anymore, have a conversation and enjoy what you do. The customer will see that in you and be more receptive to listening to what you have to say...
rich34232
about 1 year ago
888 comments
I never understood why cold calling was not done the same way you speak to a friend on the phone.
shanegibson
about 1 year ago
18 comments
The "old sales guru" method has always been bad... I think the consumer and the corporate buyer is getting better at shutting down boiler room mentality sales strategies on the phone. (thank God) I can detect it before they say hello... it's usually the chatter in the background and the computer generated connection that gives them away. It's sad to see companies invest millions in advertising and a pittance on sales talent and training. I usually feel bad for the misdirected sales person when they call... what a tough approach!
jharris
about 1 year ago
2 comments
Makes wonderful sense to me! I can't give my own personal in depth experience yet, as i'm still new to this, but i've began to take this advice, and even when I don't make a good fit "lead" it is still a much better experience when doing cold calls for me using these tips.
edwards733
about 1 year ago
2 comments
I've been using this technique for 20 years. I've always had to fight with the manager with the numbers game mind set. Thanks for making this concept main stream.