All About Selling >> Client Relationships >> Most Bizarre Statements Ever Heard from a Prospect!
Most Bizarre Statements Ever Heard from a Prospect!
235 posts back to top |
Posted 2 months ago Ok, I know we all have heard some whoppers while selling, be it in the field or inside. However, I honestly was taken back when a prospect said this to me yesterday. "Claudia, I don't believe in leaving messages". blah blah blah. "I give these potential customers 14 days to call us back, or we do not see them as true buyers". hmmmmmmm, ok, well Mr. Prospect, HOW does the prospect KNOW to call you back when no message has been left, or no contact has been made?" Ok, here's the kicker. He looked me straight in the eye and said: "Their caller ID". What? Yes, "they should be able to call us back by seeing our number on their caller ID" was his response! Any crazy things you all have heard? This guy, a Ph.d, honestly could not see anything wrong with this thinking. Imagine how much business he is losing! MAKE it a Fantastic Day!
"What the mind can conceive and believe, it can achieve."
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4511 posts back to top |
| Posted 2 months ago I think the most insane comment I have heard was you were way over qualified and if you had sent smeone over that was less qualified and they took three hours to do the job I would be happy to pay that price. Some of our fellows get this and it cracks me up. Let me have a foot specialist do heart surgery because he will be cheaper. I may die but it will be worth the price. The time is now to grow and learn as much as possible. Take action and responsibility for your actions
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10 posts back to top |
| Posted 2 months ago I had one say, "Just come take care of the job. I'm not worried about the price". |
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4511 posts back to top |
| Posted 2 months ago Bryson. Would you say that half of those who say that end up being the problem clients? Whenever I receive a client like that in my profession it is a red flag. That informs me they do not place value high enough on the scale and that means I must take twice as long to convince them to do the job once they discover what the price. Another problem client are the ones who are convicning that they do not have the time nor the money and you make them a one time deal. They end up biting me in the ass and try the hardest to get money back after the task when they already received the discount. Every time I do this I find out I was wrong with my decision that they really have a condition that money is a problem. I had a client one time that had a Austin Martin.( forgive the spelling) His car mechanic does not think very highly of themselves and only charges 35 dollars an hour. He also had an out of work electrician install a pool pump for 350 dollars and the pump cost 250 dollars. He tried to compare what they did to what i did for him. These two people did work within two weeks after of me and taking twice as long to do the respective jobs. I now refuse to move to a lower price devaluing my value. It really did take way to long for me to decide to this way of thinking. Sometimes too much sympathy gets int he way of selling the product,service, and value. Quality is rarely cheap and cheap is seldom quality. The time is now to grow and learn as much as possible. Take action and responsibility for your actions
Join me at http://twitter.com/rich34232
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10 posts back to top |
| Posted 2 months ago Rich: Bryson. Would you say that half of those who say that end up being the problem clients? Bryson: You've got it Rich. Far from being a comfort, such a statement is actually a signal the client is intending on using your services and finding a pretense not to pay you. He's almost certainly going to have a problem with something about your delivery. Big promises are the device of Con men. Rich: I now refuse to move to a lower price devaluing my value. It really did take way to long for me to decide to this way of thinking. Sometimes too much sympathy gets int he way of selling the product,service, and value. Bryson: I'm idealistic as well Rich. Nothing would be better than gentlemen of mutual good will shaking hands on a deal. But I too fell into this sympathy trap more than once. Where did it get me? A degree from hard knocks U. Just spell it out in a contract and throw it at them. Take it or leave it, this is the bid and the terms. Man the construction environment is such a bad place for a nice guy. It can ruin your day too often. Hardball is the rule and a good client is the exception. Got a good client,? Keep him happy. |
