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Snapshot: Sales Agents, Financial Services

Snapshot: Sales Agents, Financial Services

Careervoyages.gov

Are you drawn to numbers? Do you enjoy considering and taking risks? If so, a career in financial services might be a perfect fit!

Financial services sales jobs are available in diverse corporations and government agencies as well as in banks and other financial institutions? These types of positions provide opportunities to apply your skills with numbers in strategic financial planning, quantitative analysis, investment management and sales. Each of the various positions requires different skills and provides different rewards. Here are some of the common characteristics these jobs share:

Tasks

• Determine customers’ financial services needs, and prepare proposals to sell services that address these needs.

• Contact prospective customers in order to present information and explain available services.

• Sell services and equipment, such as trusts, investments, and check processing services.

• Prepare forms or agreements to complete sales.

• Develop prospects from current commercial customers, referral leads, and sales and trade meetings.

• Review business trends in order to advise customers regarding expected fluctuations.

• Make presentations on financial services to groups in order to attract new clients.

Knowledge

Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Skills

Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking – Talking to others to convey information effectively.

Reading Comprehension – Understanding written sentences and paragraphs in work related documents.

Time Management – Managing one’s own time and the time of others.

Service Orientation – Actively looking for ways to help people.

Abilities

Oral Expression – The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension – The ability to listen to and understand information and ideas presented through spoken words and sentences.

Speech Clarity – The ability to speak clearly so others can understand you.

Speech Recognition – The ability to identify and understand the speech of another person.

Deductive Reasoning – The ability to apply general rules to specific problems to produce answers that make sense.

Interests

Enterprising – Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Conventional – Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Social – Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Work Styles

Integrity - Job requires being honest and ethical.

Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Initiative – Job requires a willingness to take on responsibilities and challenges.

Persistence – Job requires persistence in the face of obstacles.

Leadership – Job requires a willingness to lead, take charge, and offer opinions and direction.

Tools used in this occupation:

Calculators or accessories – 10-key calculators

Desktop computers – Desktop computers

Notebook computers – Notebook computers

Personal computers – Personal computers

Technology used in this occupation:

Data base user interface and query software – Data entry software; Database management software; FileMaker Pro; Microsoft Access; Web-based information systems

Electronic mail software – Email software; IBM Lotus Notes; Microsoft Outlook

Financial analysis software - Bloomberg Professional; Financial needs analysis software; Realm Business Solutions INSIGHT for ARGUS; Sales analysis software

Spreadsheet software – Microsoft Excel; Spreadsheet software

Word processing software – Microsoft Word; Word processing software


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