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    Active listening is a powerful way of listening and responding to customers, that improves mutual understanding. It is the foundation of effective communication and demonstrates real respect. According to Nancy Kline, author of the book "Time to T...

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  • Creating Superior Performance With Coaching

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    Most sales and executive leadership programs are too general to provide opportunities for intensive, personalized work on self-development. Coaching, by contrast, enables individuals to gain insight into their own motives, interests, and concerns....

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Career Quizzes

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    Sales Communication Quiz

    Communication is definitely the key to sales. Why is it that some seem to lose when they ...

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    Are You Management Material?

    Find out if you'd be a good fit for a career as sales or marketing manager in ...

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    Are You a Natural Leader?

    Being a leader is a big part of being a sales pro. Taking control of situations to ...

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