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  • 30 Words and Phrases You Should Never Say

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    Anne Connolly, a researcher for the State University of New York system, talked with me about words we have grown tired of hearing, especially since they mean almost nothing. (In fact, they take away impact, because they are annoying.) Initially, ...

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  • How to Motivate your Slacking Sales Team

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    Her name was Cindy, but around the office, she was better known as "Solitaire Cindy." Whenever I walked by her desk, the Solitaire screen on her PC was running. Frankly, it bugged me. Why should Solitaire Cindy game her day away while I busted my ...

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    Are You Management Material?

    Find out if you'd be a good fit for a career as sales or marketing manager in ...

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    Are You a Natural Leader?

    Being a leader is a big part of being a sales pro. Taking control of situations to ...

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