Recently Popular Articles

  • 30 Words and Phrases You Should Never Say

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    Anne Connolly, a researcher for the State University of New York system, talked with me about words we have grown tired of hearing, especially since they mean almost nothing. (In fact, they take away impact, because they are annoying.) Initially, ...

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  • How to Motivate your Slacking Sales Team

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    Her name was Cindy, but around the office, she was better known as "Solitaire Cindy." Whenever I walked by her desk, the Solitaire screen on her PC was running. Frankly, it bugged me. Why should Solitaire Cindy game her day away while I busted my ...

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Career Quizzes

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    Sales Communication Quiz

    Communication is definitely the key to sales. Why is it that some seem to lose when they ...

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    How Do You Deal with Customers?

    Working with the public is always a joy, right? Okay, well, no, not really. But we’re sure ...

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    Are You Management Material?

    Find out if you'd be a good fit for a career as sales or marketing manager in ...

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    Are You a Natural Leader?

    Being a leader is a big part of being a sales pro. Taking control of situations to ...

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