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  • Stopping Survivor Guilt

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    As an administrator in an era of massive layoffs, it's your job to stave off survivor guilt before it lowers the morale and productivity of remaining employees. The subject of survivor guilt—the despair employees feel when co-workers fall victim t...

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  • How Do You Measure Up in Sales?

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    Are you a member of a sales department or a sales force? There's a big difference. Members of a sales department don't make much of an impression on the prospect and, as a result, make the next person look better. Members of a sales force are toug...

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